Wednesday, September 29, 2010

"Cockroaches door", HP will lose?



've Been looking for this year's 3? 15 show exactly what will be exposed. There is no novelty, no expectations, just wanted to see our lives and what appeared worthy of our attention and to avoid damage.

This year's 3.15 nights, first LCD TV's main component count let me know the fact that the word paper games, not just our company's good, because we see many Japanese Korean system manufacturers know how to justify themselves. Daoshi good news is, we made the TV manufacturers to a handful of people proud.

Of course, more concerned about the quality or HP. The earlier the Internet has provoked much discussion, also see a lot of related presentations. But see Hewlett-Packard at the party's interpretation of the relevant staff, I could not help smiling.

"Cockroaches door", and John who is powerful. Dignified HP ah, can not find a better reason is it?

HP Customer Experience Management Commissioner Yuan Ming in an interview, the reasons for the failure of the HP notebook and made its own interpretation of: Chinese student dormitories terrorist cockroaches too. Really horrible, and John were the ages of famous again.

Time and time again, journalists in HP's customer support center so that we can see that the relevant personnel forward vigorously. "HP laptop does not have any quality problems." Yuan Ming commissioner even said HP's consumer notebook notebook failure and the use of the environment of the College Students Donate Sperm. "None of us can not be resolved, is the student hostels cockroaches, it is very terrible." Terrorist, really horrible, which is HP's attitude?

As we all know, China has grown into the world of many of the first consumer. HP is the world's largest PC manufacturers and brands. But in the face of customer complaints when the HP brand reputation do not know gone? HP pledge gone?

Just this exposure, do not know what HP will lose? At least the brand reputation in the Chinese market will be greatly reduced. This is how many ads are difficult to recover losses. When a company loses the people's time, then the company's growth will continue? Will be recognized and sought after consumer do? Consumers would be willing to trust this brand? HP do not know that people who may be the world it?

Product problems are not terrible, terrible is shirking and shirking its responsibilities, the responsibilities they should be forgotten. Well, ignoring the user, but also inevitably been cast aside and abandoned customers. Water the boat can also overturn it.

Prior to that, notebooks for some problems, Hewlett-Packard in November 2007 issued a "limited warranty service enhancement program" in February 2008 the scheme has been extended. The plan promises to provide users with product standards from the beginning effective date of warranty of 24 months warranty. This is HP's attitude.

Many users in the main components of the maintenance period to three packs of two or more, HP Care Pack Services only to repair, refused to replace the new machine. March 15, the face of the Chinese consumer complaints to its notebook computers, HP has finally taken action once again, declared the affected customers extended warranty services, and to consider the board has paid for the mailing and maintenance costs of the user pay subsidies.

For this approach, CCTV reported that the number is still repairing faults, is in accordance with the provisions for the user to replace three bags of new machines, HP does not do any indication, the other main components of the model HP notebook after maintenance and replacement within the warranty period after, or in accordance with the provisions of the Hewlett-Packard, the warranty period is only three months.

As the world's largest PC maker, a long-term cultivation in the Chinese market, multinational corporations, a good PC company in the world's fourth-largest PC market, so the face of consumer complaints and questions, HP does make the crisis public relations people can not compliment. The neglect of this market, and ultimately will make Hewlett-Packard from the bag.

If the HP people lose trust in the brand, then HP will be a huge loss of potential infinite market, HP's consolidation of the world's first PC also increased sharply the pressure on the throne. When Lenovo, Dell, Acer, HP, mistakes are eyeing the time, HP just to the competitors a chance. HP, this will be how to survive?







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Monday, September 27, 2010

MSN also has "never gone" fixed base



Before the msn group also provides a similar function, but it is not QQ can be permanently established as a fixed group. There is finally the establishment of a fixed group of robots, and is the official!

First, the establishment of a fixed group of their own when the group master

In the MSN Messenger or Live Messenger, click "Contacts 鈫?Add Contacts", then the provision of services to the small group I Robot (groupadmin@xiaoi.com) Add to MSN friends, add to the links after the successful the list of people find this nickname for the "group of customer service," a small robot and double-click the I, in the open and "customer base" of the dialog box will see digital information.

Follow the prompts to information, enter "1" and as the message sent to the "group of customer service," created after the cluster wizard will start. Will see later, an invitation prompt, just click "accept" key at this time "customer group" new group will start the registration wizard, follow the wizard prompts in the window to enter the correct registration information, in this group from time to time registered two methods, one is automatically assigned to group accounts, the other is hand-registered group accounts. If you want to apply for an individual's group accounts, group accounts need to manually register, is to open in the browser page to register http://get.live.com/getlive/overview a Live Messenger account, then use the Live Messenger account to register the group. In order to avoid complicated to simple, suggest that you still use the system to automatically assign account of the method to apply.

Second, a key to start

Open the MSN, in the contact list to find the group just created and double-click to open, and then click MSN splash screen vibration button and click on the following "acceptable" after the group start function. In the right window can be achieved through the corresponding button to add contacts (need to be added to add a contact to accept invitation), set group of data and information, set the administrator so.

3. The same as the QQ chat group

New group and add a contact, you can group the contacts and chat. If the group of contacts in the group issued a public message in your msn will receive a message from the group, if the other party directly to you through a message function to send the message, it achieved the equivalent of using group one to one chat. If you want to participate in group chat and post group messages, first found in the contact list and double-click the group, and then click the "splash screen vibration" button to start a group chat, then send messages directly, the message will be sent to the group All the contacts within, if you want to contact a specific message, as long as the group's contacts within the contact list by clicking the appropriate nickname in the small window that pops up enter the messages in. (See Figure 1)





If you are a group of owners, do not want to use the group, just kicked out all of the friends group, then you can then exit the group. If you participate in the establishment of a group of people in the group want to quit, as long as the group chat window, click on the "members" button, then click on "Exit group" button. If you are adding to the other group after the group do not want to withdraw from the case, you can block MSN chat window button to temporarily shield base to send the message, so you can temporarily shield after operation in the contact group is sent to you message.

I use this little robot group is simple, just apply for a group, then you can add contacts come in, but do not QQ group can double-click the group from the contact list to start the chat, it needs to " Nudges "button to start the group function before they can take the initiative to send group messages. If you wish to talk like QQ and MSN contacts as chat groups, might also add a fixed their MSN group now!








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Tuesday, September 14, 2010

EMC Q3 earnings results announced revenue fell 5.3% over the same period



EMC announced yesterday its latest quarterly financial report, the results exceeded Wall Street expectations. EMC is expected, IT spending will rebound slightly in 2010.

EMC's third-quarter revenue fell 5.3% last year to 3.52 billion U.S. dollars, higher than the Thomson Reuters expected a 70 million U.S. dollars. Non-GAAP calculation, EMC for the quarter was 480.3 million U.S. dollars income (or 23 cents per share), as higher than expected.

EMC said revenue growth resumed in 2010 until the fourth quarter revenues will be 4 billion U.S. dollars last year was flat.

EMC CEO Joe Tucci and Chief Financial Officer David Goulden said that users will spend their IT spending to "feel more relaxed."

Tucci said in a telephone conference: "In the third quarter, we expect good business stability. Orders for the quarter and the previous level are very close."

He expects IT spending will increase slightly in 2010, EMC's data storage, virtualization, security, regulatory compliance, backup, recovery and archiving core IT market will exceed the overall market.

Tucci said: "We expect IT spending in 2010 will begin to grow, but also lower than the 2004 to 2007, the historical level of growth."

Tucci special emphasis on the EMC of the (internal and external corporate firewall) the views of cloud computing.

He said: "We will work with telecommunications and service provider partners with business users to create to complete the internal cloud structures compatible with the external cloud."

He also said that, through cooperation with partners they would "help our customers create their own cloud of the Lianhe. These clouds will enable our customers to IT Gongzuo Fuzaifenbu to their own Tongyineibu cloud Shujuzhongxin and Suoxuan services external cloud provider data centers for our customers another level of flexibility and efficiency. "

EMC also plans to develop from these clouds can operate on the basis of architecture, SaaS-based solutions, and from the Mozy online backup service to start. Tucci also said, EMC plans to introduce unity to the desktop and mobile device services.

Tucci also promised to provide all partners VMware subsidiary of "open and fair way."

EMC outstanding for the quarter plate, including the latest Symmetrix V-Max, Celerra unified storage systems, Data Domain and Avamar data de-duplication products, solid-state disk, Mozy and Iomega small business and consumer products.

Goulden said that the launch this coming quarter automatic storage layer (Fully Automated Storage Tiering, FAST) will further promote solid-state drive revenue growth.

Goulden said that as Dell and EMC will be the long-term partnership with each other focus more on the OEM sales, rather than sell on, so Dell's midrange Clariion sales decreased 15% contribution, the Clariion revenue accounted for 1 / 4 share. Dell EqualLogic product line through its own data storage area began to push into. The overall Clariion sales ring up more than 1%, EMC hopes to make up Dell's direct channel sales decline in the resale business.

Third quarter U.S. market is the best EMC performance of regional markets, from the market, revenues increased 13%, while other areas of revenue growth was only 3%. Goulden also made special mention of the stability of the financial services IT spending.







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